Privacy Policy

Your Privacy Matters: Privacy Policy for SMARTWHEELSUSA

At SMARTWHEELSUSA, we understand that your privacy is important. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, [Your Website Domain], and use our services to browse and purchase electronic wheels (the “Services”). By using our Services, you consent to the practices described in this policy.

1. Information We Collect

We collect several types of information from and about users of our Services, including:

• Personal Information: This includes information that can be used to identify you, such as your name, address, email address, phone number, payment information (credit card details handled securely by our payment processor), and account credentials (username and password). We collect this information when you register an account, place an order, subscribe to our newsletter, or contact us directly.
• Device Information: We may collect information about your device, including the type of device, operating system, browser type, IP address, device identifiers, and mobile network information. This helps us optimize our website for different devices and improve your browsing experience.
• Usage Data: We collect information about how you use our Services, such as the pages you visit, the products you view, the searches you perform, and the time you spend on our website. This data helps us understand user behavior and improve our website’s functionality and content.
• Cookies and Similar Technologies: We use cookies, web beacons, and other similar technologies to collect information about your browsing activity. Cookies are small data files stored on your device that help us remember your preferences, track your usage, and personalize your experience. You can manage your cookie preferences through your browser settings.

2. How We Use Your Information

We use your information for various purposes, including:

• Providing and Improving Our Services: We use your information to process your orders, fulfill your requests, provide customer support, and personalize your experience.
• Account Management: We use your information to create and manage your account, verify your identity, and communicate with you about your account activity.
• Communication: We may use your information to send you newsletters, promotional emails, and other marketing communications about our products and services. You can opt-out of these communications at any time by clicking the unsubscribe link in the email.
• Analytics: We use your information to analyze trends, track user behavior, and improve our website’s design and functionality.
• Security: We use your information to protect our website and our users from fraud, security breaches, and other harmful activities.
• Legal Compliance: We may use your information to comply with applicable laws and regulations, respond to legal requests, and enforce our terms of service.

3. Sharing Your Information

We may share your information with the following categories of recipients:

• Service Providers: We may share your information with third-party service providers who assist us with various tasks, such as payment processing, shipping, website hosting, data analytics, email marketing, and customer support. These service providers are contractually obligated to protect your information and use it only for the purposes specified by us.
• Business Partners: We may share your information with business partners who offer products or services that may be of interest to you. We will only do so with your consent.
• Legal Authorities: We may disclose your information to legal authorities if required by law or in response to a valid legal request, such as a subpoena or court order.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring company.

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:

• Encryption: We use encryption to protect sensitive information, such as payment details, during transmission.
• Secure Storage: We store your information on secure servers with limited access.
• Regular Security Audits: We conduct regular security audits to identify and address potential vulnerabilities.
• Employee Training: We train our employees on data security best practices.

However, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee the absolute security of your information.

5. Your Rights

You have certain rights regarding your personal information, including:

• Access: You have the right to access the personal information we hold about you.
• Correction: You have the right to correct any inaccurate or incomplete information about you.
• Deletion: You have the right to request that we delete your personal information.
• Objection: You have the right to object to the processing of your personal information for certain purposes, such as marketing.
• Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format.

To exercise these rights, please contact us using the contact information provided below.

6. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

7. Children’s Privacy

Our Services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on our website and update the “Last Updated” date at the top of this policy. Your continued use of our Services after the effective date of the revised Privacy Policy constitutes your acceptance of the changes.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at: SMARTWHEELSUSA, downtown Glenwood Springs, Colorado, info@smartwheelsusa.com